I need to amend my hospital address, how can I do that?

If you have input the wrong hospital address, we need to change this for you. Email us with the correct details at meetings@bnms.org quoting your Order ID and full delegate name.

 

How do I pay by Invoice?

If you are paying by invoice please ensure that you input the correct invoice address when registering. If your trust is paying for your registration this must be the trust finance department address.
You should then download the invoice and forward it immediately to your accounts department for payment.
BNMS will NOT forward the invoice to your finance department.
Ultimately the delegate is responsible for ensuring payment is made and remains the main contact and will be contacted regarding any delays or issues regarding payment.

 

My trust has not paid my registration yet, does this mean I can't attend the meeting?

We are aware hospital trusts can take a while in processing payments, therefore if you think it is delayed, let us know. To avoid delay in payment please forward your invoice to your accounts department as soon as you register.

 

COVID-19 ISSUES

COVID guidance for delegates

If the event is cancelled, what are my options?

If the event needs to be rescheduled or moved to a virtual event due to Covid-19 pandemic, we will inform you immediately. All delegate registrations will be transferred to the rescheduled event.

If you are unable or do not wish to attend the rescheduled event, we welcome substitute delegates attending in your place at no additional cost.

Alternatively you will be offered a credit note or you can request a full refund.

 

I have been advised to self-isolate and cannot attend. What should I do?

Please get in touch with the Events Team and let us know.

 

I can no longer travel because I am unable to leave my country. What should I do?

Please get in touch with the Events Team and let us know.

 

I am concerned about travelling and no longer want to attend the event. Can I get a refund?

If substitution is not possible, cancellation charges apply as follows:

8 weeks or more prior to start of event: £30 admin fee.
4 to 8 weeks prior to start of event: 50% of the delegate fee
4 weeks or less prior to start of event: 100% of the delegate fee
Any modification or cancellation must be put into writing to office@bnms.org.uk
A cancellation fee of 30 GBP will apply to all guest/additional dinner cancellations

 

My trust/organisation has cancelled my leave. What can I do?

Please get in touch with the event organisers to discuss.

 

For any further queries please refer to the Delegate Terms & Conditions and our Covid Policy

 

If your trust or company are covering your registration costs, we strongly suggest that you pay in advance via PayPal or credit/debit card and generate a receipt to claim back your registration expenses .

 

For any other registration enquiries, please do not hesitate to contact us on 0115 671 5703

For any other registration enquiries you can call us on 0115 7484 504

For any other registration enquiries you cacall us on 0115 7484 504